Sinderellas Refund and Exchange Policy

Please choose carefully. We do not give refunds if you simply change your mind or make the wrong selection.
Exchanges and refunds can be given where goods are faulty, wrongly described, different from a sample shown to you or don’t do what they are supposed to.


Lingerie – 7 Days with receipt, as long as item has not been worn and is in original and undamaged condition.
Male Products – No exchange will be offered due to hygiene purposes.
Vibrators – 30 Days with original, undamaged packaging and receipt.